Frequently asked questions

General radiology tests (simple films) are performed without an appointment.

All other tests are performed by appointment only. You can tell us the desired exam date and we will do everything in our power to accommodate your needs.

You may come without an appointment for general radiology tests only.
Tests requiring the immediate supervision of a radiologist are performed exclusively during the day. Several tests are available evenings and weekends. Just mention your availability to our team when making appointments.

For general radiology tests, bring the request for a test and your medical insurance card to the clinic at the time of your visit.

Other types of requests may be submitted online by uploading them as attachments to your request for an appointment or by Fax at 450-904-0405.  

Yes. Although you must pay the costs of certain tests, we are still required to have a medical prescription on file with clinical information justifying the request for consultation. In some cases, prescriptions from non-medical professionals may be accepted.

In the case of tests not covered by the RAMQ, we ask nonetheless for your insurance card to open your file and to ensure proper identification. The archiving of tests in our systems requires that identification number.

Rest assured that no fee is charged to the RAMQ when your insurance pays for the cost of the tests.

It is preferable, yes. It is often useful to have simple shots for further investigation of a magnetic resonance imaging or computed tomography. In the case of CT scan and magnetic resonance imaging, it is possible that we may need to redo some simple shots, if you cannot provide them to us. In the case of mammography, it is essential that we have in our possession your previous tests before we perform the new test, to prevent additional tests and unnecessary stress to you.
Some tests require special preparation. You will be notified of this when you make the appointment. In most cases, information is available in the section of the test in question on our website.
You only need to send your prescription to: or by fax: 450-904-0405 (Please check that your phone number is on the document).
The vast majority of reports are produced within a period of 24 to 48 hours. More complex cases, or those requiring other documents may delay the interpretation of the radiologist. However, these situations are very rare.
Some charges may be associated to obtaining a copy of the test and radiological report. Please refer to our price list for further details.
All tests performed at the Radiology DIX30 Clinic are free of charge, except for ultrasounds, CT scans, magnetic resonance imaging and nuclear medicine exams.
Please consult our price list. See the section: price list.
Please refer to our price list for further details
We accept payment in cash, debit and credit cards (VISA and MasterCard)

In most cases, no.

On the other hand, if a history of allergy is known, if you are diabetic or if you have kidney disorders, precautions are necessary. In some cases, the test will be changed to a safer modality. In other cases, it may be necessary to discontinue medication or to check your kidney function with a creatinine test which we can do at the clinic, if you cannot provide us with a recent result of this test.

In most cases, no.

An allergy to gadolinium is much rarer than one to iodine. Of course, if this proves to be the case, we will not proceed with this injection and you will be directed instead to a hospital to have the procedure performed.

Diabetes is a common pathology that requires special attention when doing certain evaluations. First, the potential impact on the kidneys requires caution when using a contrast injection with iodine or gadolinium. Your kidney function, therefore, must be checked. We may also ask you to provide a recent measurement of creatinine (blood test). It is also possible to obtain such a test on site at the clinic. Please refer to our price list for further details.

On occasion, taking medication may also cause problems in the case of examinations requiring fasting, for example. In general, oral medication should be postponed after the exam to avoid hypoglycemia problems. If you are on insulin therapy, please check with your doctor about the preparation required before the evaluation.

In most cases, no.

The only situation in which we have to consider stopping anticoagulants is that of facet blocks, which are done in the cervical spine area. We typically require three days of stopping anticoagulants before proceeding with this technique.

Check with your treating physician about the possibility of doing this without risk to your health. We cannot make that decision in his or her place, as he or she has much more knowledge of your medical record.

Absolutely not. For some patients, the only drawback is claustrophobia, but the latter can be controlled.
Some relative and absolute contra-indications do exist. Our staff will verify everything with you at the time of making the appointment.
Claustrophobia is a fairly common pathology. It varies in intensity depending on the person. Magnetic resonance imaging is the only exam in which this could be a problem. Most patients are able to control their symptoms, but occasionally taking an anxiolytic (Ativan) may be required. It can also be helpful to visit the clinic and the screening room beforehand. This may help you determine if you will or won’t need medication. If you need medication, you will need to have someone accompany you home.
The Radiology DIX30 Clinic is present in an area that is already well served in this regard. Currently, we do not intend to apply for PQDCS certification.

In radiology no test is perfect or an ideal image of all structures. The radiologist is the specialist best qualified to determine the method to be used based on the intended anomaly

Generally, we will contact your physician again to ask for permission to change an investigative modality for another considered more efficient. In other cases, with no particular financial impact, the radiologist may immediately change the evaluation to a more relevant modality. In all cases, this will be explained to you before proceeding.

A valid medical prescription must contain relevant clinical information for the requested test. Your physician’s signature should also appear on this prescription.
More than 2,000 underground parking spaces are available close to the clinic. To obtain the coordinates for the clinic, visit the section: Contact us

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