Frequently Asked Questions

General radiology examinations (plain films) are carried out without an appointment.

All other exams must be scheduled and performed by appointment. You can send us your prescription by phone: 450-904-0404 , by Fax: 450-904-0405 or by info@radiologiedix30.com . Our team will be happy to contact you!

Only general radiology examinations allow you to come without an appointment.

Examinations requiring direct supervision by a radiologist are performed during the day only. However, several examinations are available in the evening and on weekends. Simply mention your availability when making an appointment with our team.

For general radiology examinations, simply bring the examination request and your health insurance card when you visit the clinic.

Other types of requests can be sent to us online by attaching it as an attachment to your appointment request or by fax to 450-904-0405.

Yes. Although you will have to pay for the costs of some tests, we are still required to have on file a medical prescription with clinical information justifying the request for consultation. In certain circumstances, prescriptions from non-medical professionals may be accepted.

In the case of examinations not covered by the RAMQ, we still ask for your health insurance card to open your file and ensure proper identification. Archiving examinations in our systems requires this identification number and this cannot be bypassed.

Rest assured that no fees are charged to the RAMQ in cases where you or your insurance cover the cost of the examination.

It is preferable, yes. It is often useful to have simple images in addition to the investigation of an MRI or CT scan. In the case of CT Scans and MRIs, we may have to redo some simple images if you cannot provide them to us. In the case of mammography, it is essential that we have your previous examinations in our possession before carrying out the new examination, this to avoid additional investigations and unnecessary stress.

Some exams require special preparation. You will be informed of this when you make your appointment. In most cases, the information is available in the section of the exam in question on this site.

Simply send the prescription to info@radiologiedix30.com or by fax to: 450-904-0405 (make sure your telephone number is on the document).

The vast majority of reports are produced within 24 to 48 hours. Some more complex cases, or those requiring other documents, may delay the radiologist's interpretation. However, these situations are extremely rare.

Fees may also apply for copies of the radiology report. Please refer to our fee schedule for details.

All examinations carried out at the DIX30 Radiology clinic are free of charge, with the exception of CT scans, magnetic resonance imaging and nuclear medicine.

Please see our price list.

Please refer to our price list for details

We accept payments by cash, debit card, and credit cards (VISA and Mastercard)

In the vast majority of cases, no.

On the other hand, if you are known to have an allergy or if you are diabetic or have kidney problems, certain precautions are necessary. In some cases, the examination may be modified for a safer method and in others, it may be necessary to discontinue medication or to check your kidney function with a Creatinine test, which we can do directly on site (if you cannot send us a recent result of this test).

Gadolinium allergy is much rarer than iodine allergy. Of course, if this were to be your case, we will not proceed with this injection and you will instead be directed to a hospital setting to proceed, if this injection is essential.

Diabetes is a common pathology that requires special attention during certain evaluations. First of all, the potential impact on the kidneys implies a certain caution when injecting Iodine or Gadolinium contrast. Your kidney function will then have to be checked. You may also be asked to provide us with a recent Creatinine test (blood test). It is also possible to obtain such a test directly at our offices. Please refer to our price list for more details.

Occasionally, medication may also be a problem for tests that require fasting. Generally, oral medication should be postponed until after the test to avoid hypoglycemia problems. If you are taking insulin, please ask your doctor about what to do at the time of the test.

In the vast majority of cases, the answer is “no.”

The only situation where we need to consider stopping anticoagulants is for facet blocks that are performed cervically. We generally require three (3) days of stopping anticoagulants before proceeding with this technique.

You will need to ask your doctor about the possibility of doing this without any problems for your health. We cannot make this decision in place of your doctor. The latter has a much better knowledge of your medical file than we do.

Absolutely not. For some patients, the only drawback is claustrophobia, but this can be controlled.

There are some relative and absolute contraindications. Our staff will check everything with you when making your appointment.

Claustrophobia is a fairly common problem and varies in intensity from person to person. The only exam where this can cause problems is definitely the MRI. The majority of patients manage to control their symptoms, but occasionally, the addition of an anxiolytic (Ativan) may be required. It may also be useful to come and visit the clinic and the examination room beforehand. This could allow you to determine whether or not medication is required in your case. If you are taking such medication, you should arrange for someone to accompany you home.

Our Clinic is present in a sector that is already well served in this regard and, for the moment, we are not considering applying for accreditation from the PQDCS.

It is important to understand that in radiology no examination is perfect and ideally images all of the structures.

The radiologist is the specialist best placed to determine the method of choice to use depending on the anomaly being investigated.

In several situations, we will therefore contact your doctor to ask for permission to convert one investigation modality to another more efficient one. In other cases, without any particular financial impact, the radiologist will be able to immediately convert the evaluation to the most relevant modality.

In any case, this will be explained to you when you carry out the assessment.

A valid medical prescription must contain clinical information relevant to the requested examination. Your doctor's signature must also appear on this prescription.

More than 2,000 underground parking spaces are available very close to the clinic.

To find us, simply visit the section: Contact us