Privacy Policy
Scope and Application
Radiologie Dix30 is committed to protecting the confidentiality of your personal information. Since we collect information about you through our services, we believe it's important that you understand how we collect, use, communicate, and store this data. This Privacy Policy (the "Policy") summarizes our practices regarding the protection of personal information.
Radiologie Dix30 reserves the right to modify this Policy at any time without notice. The most up-to-date version of the Policy is available on our website, where the effective date is also indicated. Any significant changes will be posted on our website. By continuing to use our website after such changes take effect, you are deemed to have accepted the changes. We recommend you regularly review this Policy.
Collection of Your Personal Information
Radiologie Dix30 collects personal information that you voluntarily provide when using our services (collectively referred to as "Services"). These Services include, but are not limited to, accessing our website, filling out a form, sending emails, or communicating with Radiologie Dix30 via telephone. For personal information collected for email communications, the collection will follow our current policies.
The personal information collected by Radiologie Dix30 may include your first and last name, email address, phone number, postal address, contact information, banking information, and any other declarative information you provide us.
Radiologie Dix30 may also collect certain personal information from external sources, with your consent or without it, where permitted by law.
When you access our website, we may collect information about your usage of our Services in accordance with this Policy. This information may include your IP address, the type of device and operating system used to access our website, your browsing behavior on our site, including the time and location of your visits, features used, and sections viewed.
Use of Your Personal Information
We only use personal information necessary for the purposes stated in this Policy or as otherwise disclosed at the time of collection. We use your personal information to:
- Properly process your requests
- Identify you as a user of our Services and enable access to your account and our Services
- Establish and maintain our business relationship with you
- Communicate with you when you submit questions, comments, or suggestions
- Prevent errors and fraud
- Provide the information and data you wish to access
- Comply with legal requirements
Please note that this process may involve the use of artificial intelligence algorithms. Unless this information is anonymized and used solely for research, statistical, or study purposes, you may withdraw your consent by emailing the contact provided in the “General Information and How to Exercise Your Rights” section of this Policy.
We may also use collected information to personalize our Services or tailor content more appropriately based on user interest. Radiologie Dix30 and its partners may also use your data to provide content that might interest you, as permitted by applicable laws.
In compliance with our email communication policy, we may use your personal information to send promotional or informational emails regarding Radiologie Dix30’s activities and those of its partners, always with the goal of providing you with the best possible service.
Disclosure of Your Personal Information
Radiologie Dix30 may disclose your personal information to agents, service providers, or consultants without your consent if they need the data to perform their services. For example, Radiologie Dix30 may disclose your information to a third-party handling payments or managing customer service.
These agents, service providers, and consultants are contractually obligated to use personal information only for specific purposes, maintain confidentiality, and return or destroy the data at the end of the business relationship. Any breach or attempted breach of these confidentiality obligations by these parties must be reported to Radiologie Dix30.
Radiologie Dix30 may also disclose your personal information without your consent when required or authorized by law. For example, this could occur to prevent fraud or mitigate the risk of serious physical harm to any individual.
Whenever Radiologie Dix30 is required to disclose personal information, it will strive to disclose only the minimal information necessary under the circumstances.
Upon request, you can obtain further information regarding the disclosure of your personal information. Refer to the “General Information and How to Exercise Your Rights” section for the contact details of the person responsible for handling such requests.
Cookies and Conversion Pixels
We use a browser element called a “cookie” to recognize your computer. We may also use conversion pixels. A “cookie” is a small data file placed on your hard drive when you visit a website. A “persistent cookie” remains stored until deleted or until a preset expiration date.
A conversion pixel is a small code inserted into our website that allows us to compile statistical data on site usage, such as how many clicks were recorded on a particular link, ad, or area.
Some of the cookies we use collect information about your use of our website, helping us to improve its functionality, understand the most visited pages, and evaluate the effectiveness of ads displayed. Other cookies ease navigation by, for example, retaining selected preferences or your location.
You can configure your browser to warn you before accepting cookies, allowing you to receive a notification for each cookie. You can also disable or delete cookies through your browser settings. However, if you do, some website features may not function properly.
Retention and Security of Your Personal Information
We retain collected personal information in accordance with this Policy only for the duration necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once the purposes are met, Radiologie Dix30 will destroy your personal information. If you have any further questions about the retention period of your personal information, you can contact us using the information in the "General Information and How to Exercise Your Rights" section.
We take appropriate security measures to protect the privacy and confidentiality of your data. These measures include governance policies and practices that regulate the use, communication, retention, and destruction of personal information. Additionally, they define the roles and responsibilities of our employees throughout the data lifecycle. Only authorized Radiologie Dix30 personnel can access your personal information when necessary to perform their job functions related to the services.
General Information and How to Exercise Your Rights
You have the right to know the purposes for which Radiologie Dix30 collects and processes your personal information, and to obtain information about its use, disclosure, retention, and destruction.
You are responsible for informing us of any significant changes to your personal information and ensuring the accuracy of the data in your account by updating it directly when possible or contacting us as needed.
You may withdraw your consent for the use and retention of your personal data by Radiologie Dix30 at any time, request the deletion of outdated or irrelevant information, or object, when legally permitted, to its use or disclosure by Radiologie Dix30. However, doing so may limit your access to our Services or certain features. Upon request, we will provide your electronically collected personal information in a structured, commonly used technological format.
To exercise your rights or if you have any questions or comments regarding this Policy, please contact our Privacy Officer:
Dr. Pierre Bergeron, CEO and Medical Director
Email: info@radiologiedix30.com
Address: 1100, rue du Lux, Suite 190, Brossard, QC J4Y 0E2
Phone: 450-904-0404
Radiologie Dix30 will respond to any request for access or correction within 30 days of receiving a written request. If we refuse to provide or correct the information, we will provide the reasons for refusal and the relevant legal articles, informing you of your recourse.
If Radiologie Dix30 refuses to correct your information, we will allow you to add comments to your file. Radiologie Dix30 will retain the personal information in question for as long as necessary to exhaust all legal remedies.
Hyperlinks
When you click on a link and leave the Radiologie Dix30 virtual space, the exchanged information is no longer governed by Radiologie Dix30's privacy policy but by that of the redirected site.
Last updated August 30, 2024